1. What is the status of my order? You can check the status of your order by logging into your account and viewing your order history. You will also receive email updates with tracking information once your order has shipped.
2. How can I contact customer service? You can reach our customer service team by emailing support@mobiletechear.org, or using our live chat feature available Monday through Friday, 9 AM to 5 PM.
3. What is your return policy? Our return policy allows for returns within 30 days of receipt. Products must be in their original condition and packaging. For more details, please refer to our Return and Refund Policy.
4. Do you ship internationally? Currently, we only offer shipping within the United States. We are working on expanding our shipping options and will update our website when international shipping becomes available.
5. How can I track my order? Once your order has shipped,
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you will receive an email with a tracking number and a link to track your shipment. You can also track your order through your account on our website.
6. What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
7. Do you offer gift cards? Yes, we offer gift cards in various denominations. You can purchase them on our website and use them at checkout. For any additional questions, please contact us at support@mobiletechgear.org.